Connect with Us for Your Beverage Supply Needs Today!’
How can I contact customer support?
You can reach our customer support team by emailing support@drinksupplyzone.com or calling our hotline at +65-92306059. We are available Monday to Friday from 10 AM to 5 PM to assist you with any inquiries or issues you may have regarding your orders or products.
What are your business hours for inquiries?
Our business hours for inquiries are Monday through Friday, from 10 AM to 5 PM. We strive to respond to all inquiries within 24 hours during business days to ensure you receive timely assistance.
Do you offer bulk purchasing options?
Yes, we offer bulk purchasing options for businesses looking to stock up on supplies. Please contact our sales team at sales@longbeachsg.com for more information on pricing and availability for bulk orders, and we will be happy to assist you.
What is your return policy for products?
Our return policy allows for returns within 30 days of purchase if the products are unopened and in their original packaging. To initiate a return, please contact our customer support team for further instructions and assistance with the process.
How can I track my order status?
You can track your order status by logging into your account on our website and navigating to the ‘Orders’ section. Here, you will find the latest updates on your order, including shipping information and estimated delivery dates.
What should I do if I receive a damaged item?
If you receive a damaged item, please contact our customer support team within 48 hours of delivery. We will guide you through the return process and ensure you receive a replacement or refund as quickly as possible.